Last updated: 9 September 2026
This policy applies to all mobile applications published by Agapi Apps ("we", "us"). It explains what we collect, why, how long we keep it and what you can do about it. Not every section applies to every app; where a feature is not present in an app you are using, the section describing it does not apply to you.
Agapi Apps is the controller of the personal data described in this policy.
Agapi AppsOur apps process your content — documents, photos, scans, files and anything you create or import — on your device. We do not upload it, we do not receive it and we cannot see it. It leaves your device only when you choose to send it somewhere yourself, for example through the system share sheet, and at that point it is handled by whichever app or service you chose, not by us.
You keep all rights in the content you import into or create with our apps. We claim no ownership of it, no licence to use it, and no right to access, store, analyse or share it. Where an app protects content with a password or passcode, that password is used on your device to open or secure the file and is never transmitted to us or stored by us.
| What | Why |
|---|---|
| Pseudonymous usage analytics. Events we define — which features you open, whether they completed or failed, and coarse ranges rather than exact figures — together with what Firebase records automatically: app launches, first opens and updates, app version, device model, operating system version, language, and an approximate geographic region | To understand which parts of an app are used and where they fail, so we can improve them |
| Crash diagnostics. Stack traces, and the device model, operating system version and app version at the time of the crash | To find and fix defects |
| Identifiers. A random app-instance identifier issued by Google Analytics, and a separate installation identifier issued by Firebase Installations | To group events from one installation together. The app-instance identifier is the one shown in some apps as a "Support ID", and is what an access or deletion request is matched against |
| Subscription status and entitlements — only in apps that offer a subscription | To unlock the features you have paid for and restore them on your other devices |
We describe this data as pseudonymous rather than anonymous. None of it carries your name, email address or Apple Account, and we cannot tell who you are from it — but because it is grouped under an identifier, data protection law treats it as personal data, and we treat it that way too.
The identifiers above are not your device's identifier, and we have switched off the vendor identifier that Firebase would otherwise collect — we do not need it. Your IP address reaches our providers with every network request and is used to derive the approximate region above; we do not store it or receive it ourselves.
We do not use advertising identifiers, we do not serve advertising, and we do not track you across other companies' apps or websites. No App Tracking Transparency prompt appears in our apps because there is nothing to ask about.
Some apps ask for access to your camera, photo library or files. Permission is requested only at the moment a feature needs it, is used only for that feature, and can be withdrawn at any time in the iOS Settings app. Content accessed under these permissions is processed on your device and is not sent to us.
We use Google Firebase Analytics to understand how our apps are used, Firebase Crashlytics to identify and fix software defects, and Firebase Installations, which issues the random per-installation identifier described above.
We do not enable usage analytics or crash reporting until you consent. Both services ship switched off and stay off until you agree, so nothing is reported before that point. You can withdraw your consent at any time in the app's settings; withdrawing it stops usage analytics and crash reporting together.
This section applies only to apps that offer a subscription or in-app purchase.
Purchases are processed through Apple's App Store. Payment information — your card, billing address and Apple Account details — is handled exclusively by Apple and is never seen or stored by us. In apps that offer subscriptions we use RevenueCat to record subscription status and entitlements so that paid features unlock correctly and can be restored. RevenueCat receives an anonymous app user identifier, purchase and subscription information, Apple transaction and receipt information, a last-seen time, and limited technical information such as device type and operating system. It does not receive your payment card details.
Analytics and crash diagnostic data are kept only for as long as they are useful for the purpose they were collected for — aggregate reporting on how a feature is used and whether it is failing — and no longer. In practice that is a matter of months, not years: this data describes the behaviour of a particular version of an app, and stops being informative once that version has been superseded.
Data associated with your installation is scheduled to expire automatically after a period of inactivity. If you stop using an app, the records tied to that installation age out and are deleted without any action from you. Where an app offers a "Delete My Data" control, using it starts that process immediately on this device. A deletion request can take up to 180 days to work through our providers' live and backup systems, and copies in routine operational logs may persist for a short period before being overwritten.
Subscription records, where they exist, are kept for as long as the subscription is active and afterwards for as long as we are required to keep them for tax and accounting purposes.
If you are in the European Economic Area or the United Kingdom, we rely on your consent for analytics and crash reporting, which you may withdraw at any time, and on the performance of a contract to deliver and restore a subscription you have purchased. We do not rely on legitimate interests for analytics or crash reporting: if you withdraw consent, collection stops.
We do not sell personal information, and we do not share it for cross-context behavioural advertising. We share the limited data described above only with the providers that make our apps work — Google (Firebase Analytics, Crashlytics and Installations), Apple (App Store purchases) and RevenueCat (subscription status, in apps that offer subscriptions). Google and RevenueCat act as our processors under data-processing agreements. Apple is not our processor: it operates the App Store, Apple Accounts and its payment systems independently and under its own privacy policy. Each provider processes information as necessary to provide its services to us or directly to you, subject to its own privacy terms. We may also disclose information where we are legally required to.
Our providers process data on servers that may be located outside your country, including in the United States. Where data is transferred out of the European Economic Area or the United Kingdom, that transfer is covered by the European Commission's Standard Contractual Clauses or another lawful transfer mechanism operated by the provider concerned.
Data in transit to our providers is encrypted. Because your content never leaves your device through us, the most effective protection for it is your device's own passcode and encryption. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We hold no account for you and nothing that identifies you by name, email address or Apple Account. What we hold is the pseudonymous usage and crash data described above, linked only to a random per-installation identifier. Some laws, including the GDPR, treat data linked to such an identifier as personal data even though we cannot tell who you are from it — so the rights below apply to it.
Depending on where you live, you may have the right to access that data, to have it corrected or deleted, to restrict or object to its processing, to receive a copy in a portable form, and to withdraw consent. You also have the right to complain to your local data protection authority.
You can act on most of this yourself:
We will not treat you differently for exercising any of these rights.
Our apps carry a 4+ age rating because they contain no objectionable content. They are general-purpose tools intended for a general audience, and they are not directed at children. We do not knowingly collect personal data from children under 13 — or under the age of digital consent where you live, which is as high as 16 in parts of the European Economic Area. If you believe a child has provided us with such data, contact us at agapiapps@gmail.com and we will delete it.
We may update this policy as our apps change. The date at the top shows when it was last revised. Material changes affecting how we handle your data will be notified in the app or on this page before they take effect.